IMPORTANT NOTE: This is a small pet carrier specifically designed to fit under JetBlue's cabin seats. Since pets have different heights and lengths owners should use the measurements on the Dimensions Product View to determine if their pet will fit comfortably inside the carrier and has the ability to move around. As pet carriers are often associated with trips to the vet, please allow sufficient time for your pet to become acustomed to their new JetPaws Carrier before traveling. NO RETURNS OR REFUNDS ARE ALLOWED FOR JETPAWS PET CARRIERS.